PSRU SURVEY

The Public Sector Reform Unit in the Service Commissions Department, is carrying out a Public Service Customer Satisfaction Survey here from today.                                          

The Unit is collaborating with the Statistical Office to carry out the Survey, and the objectives are –

• to assess the level of satisfaction with public service delivery in St. Vincent and the Grenadines;
• Identify factors responsible for varying levels of satisfaction with services offered; and
• Guage the performance of government agencies in delivering their services

The data collection period for the Customer Service Survey  commences today and culminates on Friday 23^rd August.  It will cover Government Offices on the mainland and in the Grenadine Islands of Bequia, Union Island and Canouan. 

During the three-week period, Enumerators will be stationed at various Ministries/Departments to conduct short interviews with users of Government services.

The Public Sector Reform Unit is appealing to members of the public for their co-operation and support.